Shipping & Returns
Please note: Royal Mail are having delays due to ongoing strikes.
Your product is one-of-a-kind and is always made to order, so it takes a few days before we can ship it to you.
Funky Laser Products:
Production time can take up to 2 working days and these are excluding Bank Holidays. Orders received after 11am GMT - the first 'working day' will begin at 9am the following working day. Please consider this when selecting your shipping method. Times given are estimates only, we do not have any control over postal delays which may occur.
Please note: If you have requested a proof design for a custom order, this may hold up your dispatch times.
Our business services can take 5-10 working days depending on the complexity of the design and the process required.
Shipping options: (Please note that these times are based on 'working days' which means Monday to Friday.)
Free UK Mainland Shipping (Made and delivered within 7 working days) Free
Next Day UK Mainland Shipping (Made and delivered within 3 working days) £8.50
Tracked UK Mainland Shipping (Made and delivered within 4 working days) £5.50
Tracked UK Mainland Shipping (Made and delivered within 5 working days) £3.75
Ireland Shipping - (Made and delivered within 5-7 working days) £7.50
Europe Shipping - (Made and delivered within 5-7 working days £8.50
Worldwide International Shipping - (Made and delivered within 7-10 working days) £15
PLEASE READ BEFORE PURCHASING
We hope you're happy with your Funky Laser purchase however if you change your mind, simply send your items back to us within 14 days. Drop us an email at firstname.lastname@example.org for authorisation to send your item back and include a note with your contact details, order number and the reason for returning.
Please note that you can't return earrings for hygiene reasons or any personalised items (name necklaces, custom cake toppers, custom printed products, etc). These are NON-REFUNDABLE, unless faulty. Authorisation must be obtained prior to the return of a faulty item.
Please check your package on arrival, and contact us within 24hrs if you have an order query.
Items must be unworn/unused, in their original packaging and wrapped carefully so they don’t get damaged on their journey back to us. Please send back to the following address:
Funky Laser Ltd. Unit 18, Enterprise Court, Queens Meadow Business Park, Hartlepool, TS25 2FE
Please note you will need to cover the cost of delivery to return the items to us. If you selected an enhanced delivery method (e.g. Next Day), you will be refunded the cost of Standard Delivery.